Treating You Like Family

I’ve noticed a trend in the health and fitness industry, and I bet you have too:

Long waits, and short appointments.

This actually is tough on everyone involved in the process: your health care team, including doctors, medical staff, and allied health practitioners, and of course, YOU.

Part of my success has stemmed from my willingness and ability to take plenty of time to get to know you, your body, what you want and need, and importantly, what a realistic program for achieving this looks like. This is a departure from the rapid turn-around times that are rapidly becoming the norm in health care (and is one of the reasons I really like being the boss!).

Don’t get me wrong; I’m not faulting the medical or allied health community at large. These people got into their work to help others, just like I have. They are often working within larger systems and sometimes under constraints that demand high patient volumes and ever-shortening appointment times. Couple this with the time it takes to clearly explain the basics of any given health condition, sometimes numerous treatment options, potential outcomes and side effects, and it’s no wonder that many patients are confused about what’s going on in their bodies. It’s not an outcome anyone is looking for.

Since I have the luxury of time, I want to use it. My goal for each patient I see is that I give them the gold standard of health care: A patient-centred approach. This means making sure I realllllly understand you. As well providing you with the best exercise and nutrition programs, I want to get what’s important to you, what your priorities are, and what achieving your goals will actually mean for your quality of life. After all, what’s the point of dieting so strictly that you miss out on your kid’s birthday party (or are too grumpy to enjoy it!)??

It also means taking the time to make sure YOU understand what you’re dealing with. I want you to understand what’s going on with your body, how your program will help, and what this means for your quality of life. In understanding your body and how it’s working, you’ll be able to more easily make informed decisions about your health care and fitness. My ultimate goal is that you are comfortable with, and confident in, your own approach to living a healthy life.

In treating you like family, I mean that I’m driven to give the same care and kindness that I want my mother to be treated with. There’s no yelling, no guilt, and no expectations other than what you’ve set for yourself. You’ll get all the time you need to understand your body and how to help it work better, and support to help you fit your new healthy habits into your lifestyle. Really, it’s all about making your program work for you, and feeling great because of it!

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